The Arabiker Privacy Policy
Effective Date: October 03, 2024
Last Updated: October 03, 2024
Welcome to The Arabiker! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and share your data when you use our services through our websites, collectively referred to as “Our Sites”: www.thearabiker.com and learn.thearabiker.com.
Please read the Privacy Policy outlined below before using our sites. By accessing or using Our Sites, or by clicking to accept or agree to the Terms of Use (available here) when this option is presented to you, you acknowledge and agree to be bound by these terms. If you have any questions or need clarification regarding these terms, please feel free to contact us at marhaba@thearabiker.com before using the site. If you do not agree with these terms, we kindly request that you refrain from accessing or using Our Sites. As an alternative, we invite you to explore our content on YouTube and other social media platforms, where you can access a variety of Arabic-related videos and resources without registration.
1. Introduction
This Privacy Policy applies to all users of our websites and services. By accessing or using our platforms, you agree to the terms outlined in this policy. If you have any questions or concerns, please contact us at marhaba@thearabiker.com.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Your name, email address, and phone number.
Account Information: Username, password, and other details related to your account.
Payment Information: We use third-party payment processors for processing payments. Your payment details are handled directly by these third-party payment processors and are not stored on our servers.
Usage Data: Information about your interactions with our platform, including pages visited, content viewed, and actions taken.
Communication Data: Emails, messages, and other communications you have with us.
Interaction Data: Interaction data that you conducted with the AI-powered assistant.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide and maintain our services, including managing your account and processing payments.
To communicate with you, respond to your inquiries, and send you updates about our services.
To improve and personalize your experience on our platform.
To comply with legal obligations and protect the rights and safety of The Arabiker and our users.
4. Third-Party Services
We use several reputable third-party services to enhance our offerings. These entities may collect, use, or store your information according to their own privacy policies. We recommend reviewing these policies to understand how your data may be handled.
Canvas by Instructure: For our Learning Management System (LMS). Please refer to Instructure’s Privacy Policy.
Squarespace: For hosting our main website. Please refer to Squarespace’s Privacy Policy.
DigitalOcean: For hosting our LEARNGROUND/Rasheed AI assistant. Please refer to DigitalOcean’s Privacy Policy.
tawk.to: For our live chat support. Please refer to tawk.to’s Privacy Policy.
TidyCal: For some appointment scheduling. Please refer to TidyCal’s Privacy Policy.
PayPal: For payment processing. Please refer to PayPal’s Privacy Policy.
Zbooni: For payment processing. Please refer to Zbooni’s Privacy Policy.
Google: For different services. Please refer to Google’s Privacy Policy.
OpenAI: For AI Models API. Please refer to OpenAI’s Privacy Policy.
5. Data Sharing and Transfers
We do not sell your personal information to third parties. We may share your data with our service providers listed above to facilitate our services. All data transfers are conducted securely, and we ensure that our partners comply with applicable data protection laws.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request to see the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to legal limitations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us at marhaba@thearabiker.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. You can control the use of cookies through your browser settings.
8. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our website and updating the effective date above. Therefore, you should periodically visit this page to review the then current Privacy Policy
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at marhaba@thearabiker.com.