The Arabiker Terms & Conditions
Effective Date: October 02, 2024
Last Updated: October 02, 2024
1. Introduction
Welcome to The Arabiker! By accessing or using our websites—www.thearabiker.com and learn.thearabiker.com—you agree to comply with and be bound by these Terms & Conditions. The Arabiker is an innovative online platform that offers Arabic language learning services, including self-paced courses, live classes, and an AI-powered learning assistant called Rasheed through our LEARNGROUND.
These Terms & Conditions form a legally binding agreement between you ("user" or "users") and The Arabiker ("we", "us" or "our"). They outline the rules and obligations that govern your use of our platform. If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.
We are based in Jordan, and by using The Arabiker’s services, you agree that any legal disputes will be governed by the laws of Jordan. For any questions regarding these terms, feel free to reach out to us at marhaba@thearabiker.com.
2. Eligibility
By using The Arabiker's services, you affirm that you are at least 18 years old. If you are between 13 and 18 years old, or the minimum legal age of consent in your country, you affirm that you have obtained consent from a parent or legal guardian. For users in the European Union, if you are under the age of 16, parental or guardian consent is required to use our services.
If we become aware that we have collected personal information from children under the applicable legal age without parental consent, we will take steps to delete that information and terminate the associated account. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us at marhaba@thearabiker.com.
3. Course Access and User Information
To request access to our courses and services, you are required to fill out a form providing your personal information, including your name, email address, and any other necessary details. Once the request is processed, you will receive an invoice and further instructions for accessing your course.
Accuracy of Information: You are responsible for providing accurate and up-to-date information. If we suspect that the information provided is incomplete or fraudulent, we reserve the right to deny access to the requested services.
Course Access: Upon successful payment, you will be granted access to the course through our learning management system (Canvas by Instructure). The access details will be sent to the email address you provided.
User Responsibility: You are responsible for maintaining the confidentiality of any course access details or materials provided to you.
4. Service Offerings
The Arabiker provides a variety of Arabic learning services to cater to different learner needs, including both free and paid options:
Self-Study E-Courses: Structured courses with a clear curriculum designed for learners to progress at their own pace. These courses are hosted on our website or on a third-party LMS platform, and are accessible to learners after purchasing and receiving access instructions.
Freestyle Learning (LEARNGROUND): A flexible, AI-powered learning environment where learners can interact with our AI assistant, Rasheed, for personalized practice and skill reinforcement. This service is hosted on a separate platform and can be accessed via learn.thearabiker.com.
Live One-to-One Classes: Learners can opt for live, instructor-led sessions for personalized learning. These sessions are booked separately and are conducted online through video conferencing platforms.
Live Group Classes: Group sessions led by experienced instructors, allowing learners to interact with peers while receiving guided instruction. These sessions are scheduled at specific times and can be booked separately.
Free Courses and Learning Materials: In addition to paid services, The Arabiker offers free courses and learning materials, available to all learners for personal use and skill development.
Learning Resources: We also provide supplementary materials, videos, or other resources that enhance the learning experience. These may be included with courses or offered separately.
The availability of these services may vary, and The Arabiker reserves the right to modify, replace, or discontinue any services at its discretion.
5. Payments and Fees
Payment Processing: We use third-party payment processors, such as PayPal and Zbooni, to handle payments. By using our services and making a payment, you agree to be bound by the terms and conditions of these third-party payment processors. We do not store or have access to your complete payment information. Please refer to third-party payment processors' terms and privacy policy for more details on how your payment information is handled.
1-to-1 Classes:
Learners will be charged based on the number of individual live classes they request. Payment must be completed prior to the scheduling of each class session.
Group Classes:
For live group classes, learners are required to pay the full course fee upfront before the course begins. This fee covers all scheduled group sessions as outlined in the course offering.
Paid e-Courses (Subscription Model):
Paid e-courses operate on a monthly subscription basis. Learners are billed each month and can cancel their subscription at any time. As this is a subscription model, learners are encouraged to progress through the course at their own pace, with the benefit of paying less the faster they complete the course.
LEARNGROUND (Freestyle Learning):
Our LEARNGROUND freestyle learning area is currently offered for free. This may be subject to change, and any updates regarding payment for this service will be reflected in the updated Terms & Conditions.
6. Specific Terms & Conditions
Private 1-to-1 Classes
For learners enrolling in 1-to-1 private tutoring, specific terms regarding class scheduling, fees, refunds, and access to resources apply. Please refer to the full 1-to-1 Classes Terms.
Group Classes
For learners enrolling in live group classes, specific terms related to group schedules, fees, and class policies apply. Please refer to the full Group Classes Terms [will be added later].
e-Courses
Learners enrolling in our structured e-courses should review the specific terms regarding subscription models, course access, and completion timelines. Please refer to the full E-Courses Terms.
7. Intellectual Property
All content, materials, features, and functionalities provided on The Arabiker websites, including but not limited to text, graphics, logos, images, videos, audio, data, software, and instructional materials (collectively, the "Content"), are the exclusive property of The Arabiker and its licensors, and are protected by international copyright, trademark, and other intellectual property laws.
Limited License: The Arabiker grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Content solely for your personal, non-commercial use as part of your educational journey. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content without the prior written consent of The Arabiker, except as permitted under these Terms & Conditions.
Restrictions: You may not:
Use the Content for any commercial purpose without obtaining prior written consent from The Arabiker.
Copy, redistribute, or make any part of the Content available to third parties without permission.
Reverse engineer, decompile, or disassemble any software or proprietary tools used on The Arabiker websites or services.
Remove any copyright, trademark, or other proprietary notices from the Content.
Trademarks: The Arabiker name, logos, and all related names, logos, product and service names, designs, and slogans are trademarks of The Arabiker or its affiliates. You may not use such marks without the prior written permission of The Arabiker. All other names, logos, product and service names, designs, and slogans appearing on The Arabiker websites are the trademarks of their respective owners.
User-Generated Content: If you submit or post content (such as assignments, comments, or feedback) through our services, you grant The Arabiker a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with providing our services and for marketing purposes. You represent that you have all necessary rights to submit or post such content and that doing so does not violate any intellectual property rights of third parties.
8. Prohibited Uses
By using The Arabiker services, you agree not to engage in any of the following prohibited activities:
Illegal Activities: You may not use our website or services for any unlawful purposes or in violation of any applicable local, national, or international laws and regulations.
Harmful or Fraudulent Activities: You are prohibited from using our platform to distribute viruses, malware, or any other harmful code. You may not engage in deceptive or fraudulent activities, including impersonating The Arabiker or any of our staff, or attempting to deceive other users.
Infringement of Intellectual Property: You may not upload, share, or distribute any content that infringes upon the intellectual property rights of others, including copyrights, trademarks, patents, or other proprietary rights.
Disruption of Services: You are prohibited from taking any action that interferes with or disrupts the proper functioning of our website, services, or associated systems, including attempting to access areas of the website or services that you are not authorized to access.
Abusive or Harassing Behavior: You may not use our services to harass, threaten, abuse, or harm others. This includes posting or transmitting any content that is abusive, defamatory, or discriminatory based on race, religion, gender, nationality, disability, or any other protected characteristic.
Data Mining or Scraping: You may not use any automated systems, including bots, spiders, or scrapers, to collect data or information from our website or services without our prior written permission.
Unauthorized Commercial Use: You may not use The Arabiker's services or content for any unauthorized commercial purposes, including advertising or selling products or services, without our explicit consent.
Misuse of Content: You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit in any manner any content from The Arabiker’s website, courses, or services without express permission.
Violation of Privacy: You may not collect or harvest any personally identifiable information, including usernames or email addresses, from other users of our services without their consent or use our services to violate the privacy of others.
Breach of Security: Attempting to breach or circumvent any security measures on our website or services is strictly prohibited.
We reserve the right to suspend or terminate your access to our services if we determine, at our sole discretion, that you have engaged in any prohibited uses.
9. Limitation of Liability
To the fullest extent permitted by law, The Arabiker, its affiliates, employees, instructors, partners, and service providers will not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of our services, including but not limited to:
Loss of Data: Any loss of data, interruption of service, or loss of access to your learning progress caused by technical issues, system errors, or unauthorized access to your account.
Content Accuracy: Any reliance on the content, information, or materials provided on our platform or by our instructors. While we strive to provide accurate and high-quality learning resources, The Arabiker makes no guarantees regarding the completeness, accuracy, or reliability of the content.
Third-Party Services: Any issues, errors, or damages arising from your use of third-party services (including but not limited to payment processors, video conferencing tools, and hosting services) integrated with The Arabiker’s platform. The use of these services is governed by their respective terms and conditions.
Service Interruptions: Any interruptions, delays, or inability to access The Arabiker’s platform or services due to unforeseen circumstances, including but not limited to system maintenance, outages, or force majeure events such as natural disasters, strikes, or governmental restrictions.
User Actions: Any actions taken by other users on the platform, including interactions between learners and instructors. The Arabiker is not responsible for any conduct, whether online or offline, of any user or instructor.
Personal Results: Any dissatisfaction with your progress or results in learning Arabic. The Arabiker does not guarantee specific outcomes or language proficiency as progress depends on various factors, including personal effort and engagement.
In no event shall The Arabiker's total liability to you for all claims arising out of or related to the use of our services exceed the amount you have paid, if any, for accessing our services in the six (6) months preceding the claim.
This Limitation of Liability applies regardless of the legal theory under which such liability is asserted, whether in contract, tort, negligence, strict liability, or otherwise.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data. By using our services, you agree to the terms of our Privacy Policy.
If you have any questions regarding our Privacy Policy or your data rights, please contact us at marhaba@thearabiker.com.
11. Dispute Resolution
In the event of any dispute or disagreement arising from or relating to your use of The Arabiker's services, these Terms & Conditions, or any other related matter, both parties agree to first attempt to resolve the dispute through informal negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration or mediation, as determined by mutual agreement.
For disputes that require formal legal proceedings, the laws of the Hashemite Kingdom of Jordan shall govern, and the courts of Amman, Jordan, shall have exclusive jurisdiction over any legal action or proceedings.
By using The Arabiker’s services, you agree to waive any right to participate in class actions and agree to resolve disputes on an individual basis only.
12. Termination
We reserve the right to terminate or suspend your access to our services at any time, with or without cause, including for violation of these Terms & Conditions, failure to pay applicable fees, or any other reason at our sole discretion.
Upon termination, your right to use the services will immediately cease. If you wish to terminate your account or subscription, you may simply discontinue using our services or notify us at marhaba@thearabiker.com. Termination does not relieve you of any obligations to pay any outstanding fees or charges incurred prior to termination.
We reserve the right to refuse service, close accounts, and remove or edit content at our sole discretion.
13. Amendments to the Terms
We reserve the right to modify, update, or amend these Terms & Conditions and the Specific Terms & Conditions at any time. Any such changes will be effective immediately upon posting on our website, and the updated "effective date" will be noted at the top of the Terms & Conditions page.
Your continued use of The Arabiker services after any changes have been made constitutes your acceptance of the new Terms & Conditions. If you do not agree with the modified terms, you must stop using the services and notify us at marhaba@thearabiker.com.
We encourage you to review these Terms & Conditions periodically to stay informed of any updates.
14. Contact Information
If you have any questions, concerns, or need assistance regarding these Terms & Conditions, or if you require further clarification on any part of our services, please feel free to contact us at:
Email: marhaba@thearabiker.com
Website: www.thearabiker.com
We are committed to addressing your inquiries promptly and providing support to enhance your experience with The Arabiker.